Shannon Carol serves as an insurance account manager. Prior to joining MNH, she worked as a commercial lines account specialist at Independent Insurance Group for 7 years and a customer service representative with National American Insurance Underwriters for 3 years. She has her BA from the University of Texas at Dallas and has received both the CISR and CRIS designations.

Charlotte Daugherty is an insurance account executive for Mullis Newby Hurst with over 30 years experience in the insurance industry, servicing a wide range of commercial clients. Her experience includes 17 years with Summit Global Partners and Aon Risk Services. She attained her ACSR designation in 1990.

Kathy Gilmore joined Mullis Newby Hurst full time as an insurance account executive after working for us part time the past 4 years. Her 20 years experience in the insurance industry includes positions in underwriting and agency service, most recently with Aon Risk Services. She has earned both her CIC and ACSR designations.

Marsha Grant is an insurance account executive with over 20 years experience in the insurance field. Previously she was an account manager for 14 years with Transportation Insurance Managers where she specialized in transportation insurance. She also has four years experience at Summit Global Partners. Her ACSR designation was earned in 2001.

Loyce Harwell has over 30 years experience in the insurance industry and is an insurance account manager for Mullis Newby Hurst. Her experience includes client service at Aon Risk Services and Alexander & Alexander as well as positions at Continental and CNA Insurance. She earned her CISR designation in 2006.

Phyllis Lehew is an insurance account executive for Mullis Newby Hurst with over 17 years of experience in the insurance industry. Her experience includes 15 years with Bell Insurance Group and she has attained her ACSR designation.

Kim McCauley serves as an insurance account executive for MNH. With over 20 years experience in the insurance field, Kim has worked in both personal and commercial lines. Most recently, she spent 12 years as an account manager with Transportation Insurance Managers specializing in transportation insurance. Kim received the CIC designation in 2006.